Terms & Conditions

*1. Definitions*

- "Zorva" means Zorva shoes business, which sells shoes online.

- "Customer" means the person who buys shoes from Zorva.

- "Order" means the purchase of shoes made by the Customer.

*2. Pricing and Payment*

- Zorva reserves the right to change the prices of its shoes and other charges from time to time.

- The Customer's Order will be processed at the price and charges determined by Zorva at the time of the Order.

*3. Payment and Refund*

- The Customer must make payment for their Order within the specified payment timeline.

- If the Customer returns their Order, Zorva will refund the Customer, subject to the return conditions and timeline.

*4. Shipping and Delivery*

- Zorva will deliver the shoes to the Customer's address.

- The shipping and delivery timeline will be determined by Zorva.

*5. Warranty and Guarantee*

- Zorva guarantees the quality and performance of its shoes.

- If the shoes are defective, Zorva will repair or replace them free of charge.

*6. Customer's Responsibility*

- The Customer is responsible for providing accurate and complete information for their Order.

- The Customer must make payment for their Order within the specified payment timeline.

*7. Zorva's Responsibility*

- Zorva is responsible for the quality and performance of its shoes.

- Zorva will keep the Customer's information secure and use it only for the purpose of processing the Order.

*8. Dispute Resolution*

- In the event of a dispute, Zorva and the Customer will resolve it amicably.

- If the dispute cannot be resolved amicably, it will be resolved through arbitration.

*9. Governing Law*

- These Terms and Conditions are governed by and construed in accordance with the laws of India.

- Any disputes arising out of these Terms and Conditions will be resolved through the courts of India.

*10. Changes to Terms and Conditions*

- Zorva reserves the right to modify these Terms and Conditions from time to time.

- The Customer will be bound by the modified Terms and Conditions.

By using the Zorva website, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.