Shipping Policy
*Zorva Shipping Policy*
*Delivery Time:*
- Minimum delivery time: 3-4 days
- Maximum delivery time: 7-8 days
*Order Placement:*
- To place an order, a payment of ā¹99 or 5% of the order value (whichever is higher) is required as an advance payment.
*Shipping and Delivery:*
- Once the order is shipped, tracking details will be sent to the customer.
- Customers are required to sign for the delivery.
*Lost or Undelivered Orders:*
- If the order is not delivered due to any reason, or if there are issues during shipping, or if the product is lost, the customer will receive a refund of the ā¹99 paid at the time of order placement.
- The customer can re-order the product.
*Return and Refund:*
- Customers can return or exchange products within 7 days if there's an issue with quality or description.
- Customers need to contact our customer support team within 7 days for return or refund.
*Shipping Charges:*
- Shipping charges will be applicable based on the weight and destination of the order.
*Customer Support:*
- Customers can contact our customer support team for any issues or concerns.
*Changes in Shipping Policy:*
- We reserve the right to modify our shipping policy at any time. Customers will be notified of any changes.
*Acceptance:*
- By placing an order, customers acknowledge that they have read and accepted our shipping policy.
_Contact Information_
If you have any questions or concerns, please contact us:
Email: helpzorva@gmail.com
Phone Number: 8069645070
Address: Jawahar Lal Nehru Marg, , D-Block, Malviya Nagar
Jaipur, Rajasthan - 302017